community satisfaction survey

  • Colac Otway overhauls customer email responses

    Colac Otway Shire Council aims to improve on its low customer service rating from customers through increased engagement in email responses.

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  • Roads rate low in council survey results

    Corangamite Shire residents have rated their council highly in the areas of customer service and community engagement, but say the council needs to lift its game on roads.

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  • Council scores low marks

    Colac Otway Shire Council’s overall community satisfaction is at its lowest in six years, new survey results show.

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  • Councils to survey district’s residents

    People across Colac and district might get a chance to rate their local council in coming weeks.

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  • Surf Coast’s efforts failing to convince Winch

    Winchelsea residents are the most dissatisfied in Surf Coast Shire, new survey results reveal.

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  • Satisfaction result thrills councillors

    A community survey has shown customer service remains Corangamite Shire Council’s highest-performing area in terms of community satisfaction.

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  • Callers will question satisfaction with councils

    Colac and district residents could receive a phone call asking how they feel about their local council.

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  • Survey shows strong results

    Surf Coast Shire residents are more satisfied with their council’s performance than last year, survey results show, and the council is outperforming state averages.

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