community satisfaction survey

Boost for council direction in annual survey
Colac Otway Shire Council has improved community perception about its direction for the first time in five years, new survey data shows.

Corangamite satisfaction results drop
Corangamite Shire Council has recorded its worst community satisfaction survey results in the past five years.

Surf Coast survey calls for opinions
Surf Coast Shire ratepayers could receive a phone call in the coming weeks as part of the 2025 Local Government Community Satisfaction Survey.

Querying residents on council performance
Colac Otway and Corangamite residents could receive a phone call from researchers seeking an opinion on their councils’ performance.
Satisfaction levels in Colac Otway at a seven-year low
Colac Otway Shire’s overall performance has dropped to its lowest level since 2017.
Colac Otway overhauls customer email responses
Colac Otway Shire Council aims to improve on its low customer service rating from customers through increased engagement in email responses.
Roads rate low in council survey results
Corangamite Shire residents have rated their council highly in the areas of customer service and community engagement, but say the council needs to lift its game on roads.
Council scores low marks
Colac Otway Shire Council’s overall community satisfaction is at its lowest in six years, new survey results show.